Terms of service

General Terms

Welcome to My Ayurveda Store. By visiting our website or placing an order, you agree to follow the terms listed below. These apply to our entire website and all communication with us (email, call, message, etc.).

We do our best to offer safe and effective Ayurvedic products, but we are not liable for any loss, damage, or inconvenience caused due to product usage or website access. We also reserve the right to revise product prices and terms at any time without prior notice.

License

We provide you with a limited, non-transferable, and revocable license to use our website and services as per these terms. Misuse or unauthorized commercial use is not allowed.

Definitions

  • You: Any customer or visitor using our website.

  • We/Us/Our: Refers to My Ayurveda Store.

  • Cookies: Small data files stored on your browser to improve user experience.

  • Device: Any phone, tablet, or computer used to access our site.

  • Service: The services and products available on our website.

Refund & Return Policy

We ensure thorough quality checks and secure packaging before delivery. However, if you face any issues, here’s how we can help:

Wrong or Damaged Item Received

  • Contact us within 3 days of delivery.

  • For damaged items, please provide an unboxing video.

  • Items should be unused and in original packaging.

  • After verification, we’ll send a replacement or process a refund.

Did Not Receive Item

  • Check your tracking ID first.

  • If the order hasn’t arrived after the estimated delivery date, contact us within 7 days.

Change of Mind

  • You may change your order within 2 hours of placing it. Once shipped, changes won’t be possible.

Returns & Exchanges

  • We do not accept returns or exchanges.

  • We do not resell returned items to ensure top quality.

  • International orders cannot be returned or exchanged.

Payments

You agree to pay as per the selected plan and payment method. We reserve the right to modify pricing and billing methods. Your order is only confirmed after receiving a payment acknowledgment.

Privacy & Cookies

We use cookies to enhance your browsing experience. You can manage cookie settings in your browser, but some site functions may be affected if disabled.

We protect your personal information and use it only for order processing, delivery, and support. For more details, see our Privacy Policy.

Website Usage Restrictions

You must not:

  • Sell, copy, or modify our content or platform.

  • Share login credentials.

  • Reverse engineer or misuse any part of our website.

Service Updates & Modifications

We may add, update, or remove features from our website at any time. This includes software updates, bug fixes, and security patches.

Third-Party Links

Our site may link to other websites. We do not control those websites and are not responsible for their content or policies.

Intellectual Property

All content, images, logos, and product information on our website are owned by My Ayurveda Store. Copying or reusing them without permission is prohibited.

Limitation of Liability

We are not responsible for:

  • Loss of data or profits.

  • Errors or delays in service.

  • Damages from using our website or products beyond our control.

Indemnification

By using our services, you agree to protect and hold My Ayurveda Store harmless from any legal claims or liabilities related to your actions.

Changes to Terms

We may update our terms anytime. Major changes will be notified, and continued use of the website will mean your agreement to the revised terms.

Dispute Resolution

In case of any dispute:

  • We encourage resolution through direct communication first.

  • If unresolved, disputes will be handled through arbitration.

Contact Us

If you have any questions or need help:

📧 Email: info@myayurveda.store
🌐 Website: www.myayurveda.store
📞 Support: +91-7743002520